Terms & Conditions

                                                    




Welcome to Prismax India, the official online platform for our professional car-care and detailing products.
Throughout this document the terms “Prismax,” “we,” “our,” and “us” refer to the Indian entity of Prismax. By visiting our website or making a purchase, you (“customer,” “user,” or “visitor”) agree to these Terms & Conditions and to all policies referenced here or linked from our site.

Please read these terms carefully before browsing or ordering. If you do not accept the terms, you must refrain from using this website or our services.
Prismax reserves the right to revise or update any part of these Terms at its sole discretion. Changes take effect as soon as they are posted, and continued use of the site constitutes acceptance of the revised terms.

1. Eligibility & Responsible Use

• You confirm that you are 18 years or older or have the consent of a parent/guardian to use this site.
• You agree not to use the Prismax name, brand assets, or products for unlawful or unauthorised purposes, nor violate any local, state, or national laws (including intellectual-property laws).
• Attempts to hack, disrupt, or interfere with our site’s operation will lead to immediate account termination and may result in legal action.

2. Online Store & Service

• Product availability, pricing, packaging, and descriptions may change without prior notice.
• We may refuse or cancel orders at our discretion, including limiting quantities per customer or household.
• Colours and finishes shown on-screen may vary from actual products due to device display settings.
• While we take strong security measures, transmission of data over the internet is never entirely risk-free. Prismax is not liable for damages arising from network vulnerabilities or third-party breaches.

3. Orders, Payment & Account Information

• You agree to provide accurate, up-to-date details—including billing addresses, email, and payment information—to allow us to process and deliver orders.
• We reserve the right to verify or cancel transactions if inaccurate or suspicious details are provided.
• All prices are shown in Indian Rupees unless otherwise stated and are subject to applicable taxes and shipping fees.

4. Intellectual Property

• All logos, graphics, product names, copy, and images on this site are the property of Prismax or its licensors.
• You may not reproduce, modify, or distribute our content without written consent.

5. Third-Party Links & Tools

• Our site may contain links to third-party websites or services. These are provided “as is” for convenience only. Prismax is not responsible for any content, policies, or actions of third-party sites and your use of them is at your own risk.
• Optional third-party tools or integrations (for example, payment gateways) are outside our control. We provide access without warranties or endorsements.

6. User Content & Feedback

• Any suggestions, reviews, or creative material submitted to us—whether online, by email, or otherwise—may be used by Prismax for marketing, research, or product development without obligation to compensate you.
• You are responsible for ensuring your submissions do not infringe on third-party rights and are not unlawful, defamatory, or obscene.
• We may remove or edit user-generated content at our discretion.

7. Prohibited Activities

You agree not to:

• Engage in fraudulent transactions or impersonate others.
• Upload malicious code, spam, or attempt to collect personal information about other users.
• Interfere with the site’s security features or exploit vulnerabilities.

8. Warranties & Liability

• Products and services are provided “as is” and “as available.” We make no guarantee of uninterrupted access or error-free operation.
• To the fullest extent permitted by Indian law, Prismax and its affiliates shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.
• Our total liability, if any, will be limited to the amount paid for the product in question.

9. Indemnification

You agree to indemnify and hold harmless Prismax India, its directors, employees, and partners from any claims, damages, or expenses (including legal fees) resulting from your breach of these Terms or violation of any law or third-party rights.

10. Termination

Prismax may suspend or terminate your access at any time if we believe you have violated these Terms. Any obligations or liabilities incurred before termination will survive.

11. Governing Law

These Terms & Conditions and any related transactions are governed by the laws of India, and any disputes will fall under the exclusive jurisdiction of the courts in Pune, Maharashtra.

Contact Us
For questions about these Terms or any other policy, please email support@prismaxindia.com